Effective Date: 28th July 2025
Diva World Explorers OPC Private Limited (“we,†“our,†or “usâ€) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our travel-related services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information: – Full name, contact number, email address, postal address – Date of birth, passport number, or government ID (for bookings) – Payment details (limited to billing address, transaction ID; we do not store card details) – Travel preferences and history
B. Non-Personal Information: – Browser type, IP address, device type, operating system – Referring URLs, pages visited, time spent, and clickstream data
2. How We Use Your Information
We use the information we collect for the following purposes: – To process bookings and deliver travel-related services – To personalize your experience and send travel recommendations – To improve our website, services, and customer support – To send booking confirmations, invoices, and promotional offers – To comply with legal obligations (e.g., taxation, TCS compliance)
3. How We Share Your Information
We do not sell or rent your personal data. We may share your data with:
- Travel partners:Â Airlines, hotels, DMCs, visa providers, etc., to fulfill your bookings
- Payment processors:Â To securely handle online payments
- Regulatory bodies:Â When required under Indian law (e.g., GST, RBI compliance)
- Third-party service providers: Who assist with website analytics, email delivery, or customer support—under strict confidentiality agreements
4. Cookies and Tracking Technologies
Our website may use cookies to: – Improve functionality and performance – Track user behavior for analytics (e.g., Google Analytics) – Store user preferences
You can choose to disable cookies through your browser settings, but doing so may limit your access to certain website features.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
6. Data Retention
We retain your personal data as long as necessary to provide services and for legal compliance, accounting, or reporting purposes. When no longer needed, we securely delete or anonymize the data.
7. Your Rights
You have the right to: – Request access to or correction of your personal data – Withdraw consent for promotional communications – Request deletion of your data (subject to legal requirements)
To exercise your rights, contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or security of these external websites. Please review their privacy policies before providing personal data.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has submitted personal information, we will delete it promptly.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.†Continued use of the website after such changes indicates your acceptance.
11. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy, please contact:
Diva World Explorers OPC Private Limited
43, Ashok Nagar, Agra – 282002, India
Email:Â sales@divatravelworld.com
Phone: 011-69320049
